Excellent stay, from check-in to check-out, nothing was too much trouble for the staff, Prosecco on arrival at reception, A bottle of Prosecco, chocolates, fruit and a well stocked mini bar in the room. Spotless clean, with everything we needed, we also booked trips & transfers through hotel which were all fantastic service, hope to book another stay very soon, thank you

This property is in a great location. The staff is efficient, helpful and friendly. The bath rooms are very nice, bed is very comfortable. I would definitely recommend this hotel and would stay here again without hesitation!

The location of the hotel was amazing, our room looked on to the main square which was incredible. The room can be a bit warm at times but the windows are easily opened and the radiation easily turned off (there’s air conditioning as well but it’s good enough with the window open). The staff are all so lovely and helpful as well. I would however recommend that you use the ear buds provided if you don’t want to be woken up on the hour every hour by the man who plays the trumpet at the top of the church! Overall it was a fantastic hotel!

Fantastic room in the perfect location! Staff are friendly and helpful, the room was a great size, had everything we needed and a great view of the Square!

Fantastic location , at check in made to feel very welcome by being offered Prosecco or a soft drink . Booked all our trips and transfer and great communication . Little touches mean a lot like soft drinks being replenished every day in your room and being left a block of chocolate as a thank you for staying . Staff friendly and helpful . Would highly recommend and if we ever return to Krackow we would definitely go back to Betmanowska
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely warm welcome with a glass of Prosecco, lovely room overlooking the square with a bottle of Prosecco, fruit and chocolates and water all included. The room was serviced every day, the staff were friendly and welcoming and the breakfast was excellent. Lots to choose from and as much as you could eat. Very impressed and would definitely go back.
Liked: Cleanliness, staff & service, amenities, property conditions & facilities