Thank you Betmanowska for making our stay more than beautiful. Reception, breakfast and the room where great! And the view of the city was lovely! Getting a bottle of champaigne when arrived and being transferred to the airport with a Bentley made the stay unforgettable! Thank…

This was our third time in Kraków, and our third visit to this perfect hotel! We have always been greeted with arrival drinks at reception, a complimentary bottle of Prosecco in our room along with chocolates and soft drinks which is a great touch. The hot tub in the bedroom is an added bonus too!! Staff are friendly and more than helpful with booking excursions and taxis and we would not stay anywhere else when visiting Kraków! We have highly recommended this hotel to friends and family and will continue to do so.

Really well located on the square so we could walk to all main places of interest.
Very clean and comfortable and remarkably quiet given the central location,
A real bonus and unexpected surprise was a taxi ride to the airport in the hotels Rolls Royce - really finished the stay in a fantastic way. Thank you.

Great breakfast, location could not be better, great stay, if I am back in Krakow, there's only one place we will be staying

Amazing hotel , perfect location right on the main square , staff could not do enough for us - presseco on arrival and complimentary bottle of presseco and wine given during stay - organised all trips for us to salt mines and Auschwitz , brilliant place

This is THE place to stay if you are in Krakow! It is right on the old square and convenient to all the Old Town sites. This is one of those hotels that has thought of everything, and I will definitely stay again when in Krakow. Rooms are spacious, immaculately clean, and so comfortable. The whole family loved it.