Fantastic experience from the moment we arrived. Reception check in was easy with very helpful and friendly staff. We had room 309. Superb view of the market square super comfy super king bed double Jakoozi bath fantastic shower. Plus we had a bottle of prosecco waiting on ice on our arrival. Room was spotless aircon windows could open wide to take in the market square. Brilliant breakfast massive choice from 7am till 11 am. Plus three other restaurants serves fantastic food. Pal a lovely bottle of wine was left in the room the night before before we checked out great gesture we thought had a fantastic time at this hotel won’t hesitate to go back would be my first choice in Krakow.