My partner and I stayed here during our summer holidays in Europe. We arrived very early from Santorini on our check in day. The hotel staff were very friendly and allowed us to store our luggage at the hotel until our check in time.
Waiting for us in our room were a welcome bottle of wine and fruit basket. The hotel is contemporary built in 2015. Buffet breakfast is available for a surcharge which is reasonably priced compared to other restaurants that serve breakfast in the Old Town Square. The bed was comfortable and our bathroom had a waterfall shower with comfortable furniture as well. What my partner and I loved most about the hotel was the location. The hotel is in the Old Town square with plenty of bars, restaurants and the Cloth Hall nearby to buy plenty of souvenirs. If you come to Krakow for holiday, then I recommend this hotel...

Great location. We had first floor room to the front facing the square, and although busy outside, were not disturbed, although earplugs were supplied . Excellent buffet breakfast for approximately £6pp which we were able to eat either inside or out on the sunny square . Hotel restaurant to be recommended- excellent food and service. Good shower in room together with a Nespresso machine, and even a bottle of prosecco on arrival. Very comfortable large bed . Complimentary soft drinks and water in mini fridge. Staff excellent- nothing was too much trouble.

... there is so much to do we are coming back for new year can’t wait the hotel is lovely well located on the square.
Greeted with a glass of prosseco or soft drink. Staff very helpful and friendly. Room had a bottle of prosseco and a selection of lovely fruit and a chocolate on the pillows. Breakfast had a very good selection. We also booked our transfers from the airport and 2 sightseeing tours.

The location is amazing! The prosecco as a welcome gift was a nice touch.

We arrived at the hotel and offered a glass of juice or bubbly... we were told that a bottle of bubbly was waiting for us a gift from the hotel... we also had fresh fruits! The most amazing view of the square a double jacuzzi .... on departure we were again given s bottle of wine... top hotel top service will definitively use it again

absolutely PERFECT!! right on the square..just walk out the entrance and your adventure begins....