We went on my wife’s birthday for 5 days and was picked up by the hotels driver,we got there quite late but upon seeing the hotel and where it was situated we was amazed how lovely it was,our room the classic had a window but no view as it was at the back of the hotel,if I had known before hand I would have booked a room overlooking the square but you only need to sleep in the room and spend more time outside so our room was excellent,very clean and lovely air con which was so cool after a warm day,there was no noise at all so we had a good nights sleep,the staff were friendly and attentive,if you needed anything you just had to ask so no problems there,we had breakfast outside and just watching the world go round,due to my mobility we booked the hotels car for the return as well as it was easy,to sum up my review we could not find a fault on anything about the hotel and we would book this hotel again when we travel to krakow.