Beautiful hotel in the middle of the main square. Extremely clean with a lovely deep bath. Free mini bar that was replaced every day for free. Comfortable beds and quiet rooms. Perfect location for shopping and the hotel helped us arrange tours. The hotel staff were exceptionally helpful with a bottle of Prosecco or juice on arrival. Breakfasts were comprehensive and delicious and the chef was happy to make you anything cooked from fresh.

We stayed here for 3 nights last week and loved every minute! I can't wait to go back again. We organised pick up with the Hotel and the driver was waiting for us at the airport. At check in we were given a glass of prosecco and then in the room a bottle of prosecco was waiting for us.We had booked a Junior Suite and it did not disappoint. They had decorated it for my husband's birthday and also left him a surprise bottle of wine. The room was spacious, view of the Square beautiful and beds really comfortable. The non alcoholic mini bar was restocked daily. The room was spotless and the staff at the hotel are so friendly. From Reception to cleaners to the restaurant..... everyone was brilliant . Reception even booked our tours for us and we were picked up at the hotel foyer. This is an ideal spot as it is so central. The bugle sounds on the hour every hour.... this did not bother us at all. In fact it was quite comforting if you heard it during the night. If you're going to Krakow this is the place to stay!!

Everything! We loved everything! Location was great, room was nice with good beds and massage shower. It was nice with prosecco and fresh fruits on the room when we arrived. Coffe machine and minibar with water/juice free of charge. Very helpful staff and for 100zloty we got door to door transport from hotel to airport in a very nice rolls royce. We did not eat breakfast at the hotel but there were several places/coffe shop nearby.

The location was ideal. It was very clean, comfortable and all the staff were very helpful. There were nice extra touches like a bowl of fresh fruit, flowers, a bottle processco and red wine. I will definately stay here again when I visit Krakow.

Lovely comfortable accommodating hotel. Excellent position in centre of square Staff were amazingly helpful would definitely recommend

This hotel goes the extra mile for you even changing the mattress if it’s too soft, a nice welcoming drink, free soft drinks and a complimentary bottle of wine before leaving. Excellent location in main square