Stayed in this fantastic hotel for 4 nights in mid November
Location 5* + on the main square in the old town everything is a short walk away
Reception 5* very efficient , we turned up 3 hours before check in opened but they were very happy to store pour luggage, and also efficient in organising a lift to a suburb of Krakow, Zielony Jar we needed to visit
Bedroom 5* We had one of the Junior suites over the square, bed was super comfy and it was quiet at night alto this may change in the summer. Well equipped room, with TV (few english channels) jacuzzi bath and quite powerful shower, very clean.
Breakfast 4.5* whilst the buffet is excellent the hot food choice is limited (no bacon!) and they serve each part on a separate plate!
Overall i would be happy to recommend this hotel to anyone

This is my 2nd stay at this hotel and we love it . Right in the square in walking distance from shops restaurants and bars
Room was spotless and comfortable, also left a bottle of Prosecco in ice and drinks in mini bar
Free mini safe and complimentary toiletries
Staff are friendly and helpful and hotel also offers airport transfer in some luxury cars

Breakfast came with our deal which Is a large selection of buffet items and also a cooked breakfast as much as you want
Also Prosecco along side teas and coffees and vodkas
Will be returning again 100%

clean, great location, spa bath, breakfast deli

The rooms were very clean. We got a bottle of Prosecco at our arrival and the mini bar was free of charge. The breakfast was amazing and the staff was really nice and helpful. The rooms are quite.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay on the 4th floor in one of the suites if you want to have an amazing Krakow experience- amazing view of the square and one of the nicest hotel rooms you will ever stay in.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel for a city trip. The location is exceptionally good. The rooms are very modern, the staff is very friendly and courteous. We will be back definitely.

Second time we have stayed here. Fantastic location on the old town square, historic building which results in some varied room shapes , bottle of prosecco waiting on arrival. Friendly staff. Great breakfast included , buffet and fresh cooked items to order. Buffet even includes vodka shots and prosecco. Hotel has its own vehicles for transfers at an additional cost and even has a Rolls Royce to impress your other half. Hotel also has sports pub, Italian restaurant and polish restaurant onsite.