Hotel Betmanowska was very welcoming and very responsive in the weeks and months before our trip. The hotel and staff were excellent and always willing to assist in anyway possible (Replaced pillow with a firmer pillow, booked trips and activities).
The fridge was always restocked daily and spotless.
They were also very helpful to setup our room with candles, wine and rose petals following my proposal to my girlfriend. We want to return in a few years!

This was a return visit to Betmanowska, We visited for our anniversary and was collected at the airport in the Rolls Royce (recommend to anyone looking for a luxury airport transfer at a fantastic rate). We arrived an hour before check in and left our bags at reception, on arrival we realised that we had been upgraded to a suite with a city view. all i can say is WOW what a room! Relaxing lounge to chill in, 2 bedrooms, 3 bathrooms, Whirlpool Bath and Sauna... I can honestly say this Hotel is the best place we have ever stayed at. The view from this room is incredible, the little touches go along way - Daily restocked fridges with cold drinks; a bottle of prosecco on arrival and the toiletries smell lovely and are restocked daily aswell.
We had breakfast daily and was a great selection with a cold buffet and then you order a hot dish. Polish vodka for breakfast is always something to try!
We will be back; Thank you for making our anniversary one to remember <3

First, the location is great, right in the middle of the main square of Krakow. You can even have your breakfast outside and enjoy the view of the square.
The room is wonderful! It's covered with mirrors around the bed...
They even brought us a bottle of wine and some soft drinks "on the house"
The staff is kind and lovely, and tried to help us with all of our requests

Perfect from the minute we arrived
The best location(very busy)
Amazing views
Staff very helpful and pleasant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was all Lovely! It was central to everything & the staff were amazing & always helped when we had questions

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and service, nice rooms.

We have enjoyed our stay at this beautiful hotel. Staff & service was amazing. Excellent value for money