First things first, the location can't be beat! The hotel was right smack in the middle of all the action in the heart of Rynek Glowny main square.

Check-in was smooth and fast. There's a compact, glass elevator that goes all the way up to the 4th floor. All of the front desk staffers were very helpful and friendly.

We stayed a total of 4 nights at the hotel. For the first night, we were lucky enough to get a Junior Suite with a million-dollar view of the main square. The jacuzzi tub was right in front of the windows. So, we enjoyed a nice hot and bubbly bath while drinking the complimentary Prosecco wine (a welcome gift) and taking in the sights and sounds down below in the square. The Junior Suite was spacious. We were also happy about the complimentary soft drinks and cold water (still and sparkling) in the minibar. The minibar was restocked every day.

For the next three nights, we had to move into a Premium room since all the rooms facing the square were booked for that weekend. We were not very excited about changing rooms at first, but we were utterly and pleasantly surprised to find ourselves in a modern, super clean Premium room which was bigger than the Junior Suite that we just stayed in. We even had a living room area

This hotel is absolutely brilliant. It is located right in the main square of the old town so is walking distance of everything we needed. The staff are very friendly and helpful and you are well looked after during the stay. The free drinks in the room were an added bonus! The breakfast is very good and the option to sit out in the main square is very nice. We also had dinner one night- the pizzas are delicious! I cannot recommend this hotel and Krakow enough.

We will definitely be returning to hotel betwanowski in the future,All the staff were very pleasant and helpful from reception to having breakfast.A lovely bottle of prosecco and soft drinks free of charge in your fridge and a complimentary bottle of wine on our last night.we stayed in a room which had a hot tub and lovely view of the main square.I can highly recommend the chauffeur driven rolls Royce transfer that the hotel offer for that bit of luxury,Cant wait to stay again.Thank you hotel Betwanowski.

Perfect location on the square in Old Town. Lovely room, very well appointed, very clean. Great breakfast. Staff were very helpful.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this property many times and this is the only place I stay when I come to Krakow. The location is perfect in middle of the Old Town in the square. I always like to stay in the top suite which has two bedrooms and a living room. The suite has all the comforts you need with a sauna and hot tub. Huge showers and comfortable beds. It has great AC for those like me which this is a must. I was only disappointed in the fact that recently they changed to an adult only hotel which means I wont be able to stay here when I come with my entire family. This is one of the hotels I have stayed in all my travels in Europe.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel right on the Square. Room was at the back with no view but it didn't matter as we were out most of the time. Everything clean and comfortable - amazing shower in bathroom! Good buffet breakfast eaten by side of the Square, plus option of cooked eggs bacon sausage as well. Two free bottles of wine in room during our stay and free soft drinks in the fridge. Didn't eat any other meals at restaurant but they looked delicious. Would definitely return and recommend.

The hotel is well located and with an unbeatable view to the square. Breakfast service is top notch. Bedroom was very clean and the bed was comfy. Loved our stay in this place.