Stayed here for 3 nights with friends.
We organised airport transfers through the hotel and driver/ minibus were excellent.
Lovely and friendly welcome by the reception staff and enjoyed the complimentary glass of Prosecco offered. The staff were all very friendly and helpful throughout our stay.
We stayed in one of the suites and although no market view it did not distract from the stay. Excellent facilities and lots of lovely complimentary extras within a very spacious suite such as complimentary Prosecco, soft drinks, fresh fruit, coffee making facilities and bath robes.
Great location to be based and we enjoyed the restaurants associated with the hotel. Organised two trips through the hotel and both of a very high standard.
Thanks again to the team at Betmanowska Main Square Residence for a fantastic stay.

Great location, situated right on the square, lots of good restaurant & bars all within walking distance. Great extra touchs by the hotel, bottle of prosecco on arrival, fruit plate, free water/soft drinks, bar of chocolate on last night. They have umbrella you can use.
Can be a little noisy at night due to location but earphones are provided. Hairdryer is not good so bring your own if you have long hair. Overall fabulous room, decor, staff, location. Will highly recommend to friends & family if they are visiting Krakow and will definitely stay here again

Brilliant location, excellent staff, very modern rooms, very clean. Lovely glass of bubbly on arrival, and gifts in room. Easy to book trips straight through the hotel reception.

We were a party of 10 we had an excellent break, we found the rooms comfortable the staff were exceptional and made us feel welcome and when it came to asking them about a trip they rang round to get us tickets with a private taxi amazing! We said we will all be returning.

Excellent location, lovely staff, fantastic room with complimentary prosecco and soft drink mini bar, just excellent.

Excellent location close to restaurants and bars. Hotel room very comfortable and little extras were well received esp prosecco and chocolate.