If you’re thinking about booking this hotel, do it. Absolutely first class In everything. The hotel booked all our excursions and provided a driver for us who made sure we knew what we were doing when we got to our locations.

Hotel booked a massage to our room which was fantastic after a long day site seeing. Prosecco on arrival and mini bar stocked everyday which I think was complimentary.

Honestly this hotel is first class, the breakfast was good and the hotel has a sports bar and two restaurants attached to it which was convenient for food and drink if you’d been out all day and just wanted something quick.

If I ever go back to Krakow I’d definitely go back to Betmanowska.

Stayed here myself 6th-10th February 2023. I opted for the Junior Suite purely for the in room Jacuzzi, room 208. Room was fantastic, bottle of Prosecco on arrival and Red wine the day before departure. I have no complaints whatsoever, Fantastic views of the main square which I found very relaxing.
Thanks,
Ally

Great service from when we arrived. Beautiful hotel in a fantastic location. Staff were very informative.

Arrived in style from the airport with the hotel's private hire Rolls Royce. Hotel is the most perfect location, right on the square. Breakfast is served in the restaurant and had plenty of choice (omelets are recommended). Staff were very pleasant and always had time for a chat and offered us advice on trips and places to eat.
Nothing not to like, the place is perfect!

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay in Krakow, the staff were friendly and helpful and the food at the hotel restaurant was delicious.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal!
Phenomenal hotel- although I was traveling solo for one night it is ideal for couples due to many special touches. It’s right on the main square, has a great breakfast buffet included and super comfortable bed. I will be coming back. One of the nicest stays I have ever had anywhere in 30 years of travel!!

All I can say is wow, location spot on, and the room well it was full on luxery, 2 bathrooms plus a jacuzzi in the bedroom, it was immaculately clean and the fridge was stocked with soft drinks daily and bed was superb, we will definitely be returning thanks for making our first visit to Kraków one to be remembered.