I had arranged a city break in Krakow for a group of 8 couples, staying at Betmanowska Main Square Residences, which was perfect for our group. From the prosecco on arrival while we checked in, the complementary bottle of fizz in the room (along with a stash of water and soft drinks in the fridge and a bowl of fruit, also all complementary) to the farewell block of chocolate on our last day, we couldn't fault the welcome and service. In particucarl, Anna on reception was extremely helpful, kind and friendly. Breakfast was outstanding which such a wide choice, all beautifully presented and freshly prepared. The rooms were lovely and very individual - immaculately presented and stylish. Some of us had the Premium rooms at the back, which had no view but lovely stained glass in the windows, and were beautifully quiet. Others had upgraded to Junior Suites, which were larger and looked over the Main Square. A beautiful view and again, splendid and comfortable rooms (with a double jaccuzzi in the room as well). It busier times, these rooms might get a bit noisier but when we were there it was quiet; if you want a view, upgrade and expect maybe to need earplugs. If you want to be sure of a quieter room, the ones at the back are just as nice but without the view. And as for the location, it couldn't have been better. The Main Square is beautiful and traffic free with pavement cafes all around, and it's very easy to get around the city on foot. All in all, great value for money and 100% success and definitely a place to return.

My husband and I spent two weeks in Krakow at the Betmanowska Hotel. Our room faced the main square as requested. At times it was a bit noisy, only because the main square is the hub of activity. It is surrounded by cafes of all different cuisines, one better than the rest. The hotel provided free beverages and fruit daily. The room had a jet tub which we did not use. During our stay the square hosted a weekend market and then a marathon race. We never had to leave our room to watch the activities. You must go to Krakow and stay at the Betmanowska!

Excellent hotel, staff went over and above to help us, hotel was immaculate the two ladies on reception were brilliant.

All the staff were very welcoming and helpful. The location of the hotel in the centre of the main square in the old Town could not have been better and its facilities were excellent. A welcome bottle of Prosecco on arrival and a complementary bottle of wine on our last day was much appreciated. Great place for couples to stay and an excellent buffet breakfast too!

Excellent location to the old town square (essentially right out the door). Great access to restaurants and bars. Nice check in perks with fruit, chocolate, Prosecco, and wine. Nice in-room coffee bar and complimentary soda, water, juice and milk. Staff was friendly and helpful in arranging airport transfers. Very clean and charming. The shower was difficult to operate (believe it or not), and the toilet was a separate room from the shower and sink.

The hotel met all our expectations. Great location on main square. Lovely bottle of proseco on arrival and complimentry soft drinks Perfect stay Thank you